Start with the household result
A plumbing fault and a planned improvement need different decisions. A repair aims to restore the part of the home that is not working. A planned change aims to create an arrangement that better suits household use. Keep those purposes clear when choosing the relevant service.
The service choices below lead to the individual topic, with detailed advice kept on the relevant page. You can also use the resources for practitioner checks and utility responsibility questions, or the areas for the locality matching your home.
Use the immediate route for an urgent fault
For a rented home with a burst water service, blocked or broken toilet system or failed hot-water service, Consumer Affairs Victoria says to contact the rental provider or agent straight away. A routine request should not delay that immediate contact.
If you smell gas, contact the distributor immediately using the emergency number on your gas bill and follow Energy Safe Victoria's precautions. Use the gas service page for the complete response rather than treating the hazard as a planned installation enquiry.
Request Plumbing Help
Use the Contact page for a household repair or planned residential work. Choose the service that matches the affected function or the change you want to make.